Refund policy

Please be sure to confirm the color, size, quantity and other information of the product before purchasing. After purchasing, the buyer is deemed to have agreed to the following policies.

  • After the order is confirmed, we do not accept returns, exchanges or refunds
  • We will only exchange products when they are defective or damaged
  • If the ordered product received is damaged or left behind, please take a picture of the entire product, including the outer packaging and photos of the defective details, and contact us as soon as possible within 7 days after signing for the product: Contact customer service cs.thjewelery@gmail.com, we will assist you as soon as possible. Late notifications will not be accepted.

TH JEWELERY reserves all rights and reserves the right to amend all terms and conditions without further notice. In the event of any dispute, the decision of TH JEWELERY will be the final result.